Frequently Asked Questions

Got Questions About
Private LLMs?
We've Got Answers.

Explore how aiflow's secure, self-hosted language models work, what makes them different from ChatGPT or API-based tools, and how we help you stay compliant while innovating.

Talk to our technical team about your specific use case.

Security & Privacy

Your Data, Your Control

How is aiflow different from OpenAI or public LLM APIs?

Unlike public LLMs that send your data to external servers, aiflow runs entirely within your infrastructure — on-prem, in your VPC, or even fully offline. Your data never leaves your environment.

Is aiflow HIPAA/SOC 2/GDPR compliant?

Yes. We provide architecture, logs, encryption, and access controls that meet HIPAA, SOC 2, and GDPR standards. Everything is auditable and built for compliance teams from day one.

Can aiflow models operate without internet access?

Absolutely. We support fully offline / air-gapped deployments where the models run locally — no cloud access, no APIs, no data risk.

Capabilities & Customization

Tailored to Your Needs

Can we train the models on our internal data?

Yes. You can upload contracts, case files, PDFs, wikis, and more to fine-tune models or power retrieval-based answers. You maintain full control.

Can we restrict access by department or user role?

100%. Our platform includes granular role-based access control (RBAC) so different teams only see what they're allowed to.

Do you support different open-source models?

Yes. aiflow works with Mistral, LLaMA 3, DeepSeek, Gemma, and other foundation models. You can also bring your own fine-tuned models if you prefer.

What kind of queries can users ask?

Anything your documents can support! From "Summarize this deposition" to "List key risks in these contracts" to "What's our reimbursement policy?", aiflow handles complex, grounded questions.

Deployment & IT Setup

Simple Implementation

How long does it take to deploy aiflow?

Most deployments go live in under 7 days — faster for cloud or VPC setups. We'll handle everything or assist your IT team directly.

Do we need GPUs or special hardware?

For smaller models, no. For more powerful workloads, we'll recommend specs. We also offer a portable AI appliance that comes pre-configured.

Can aiflow integrate with our internal tools?

Yes — through API endpoints, file sync, and custom ingestion workflows. We integrate with your document management systems, ticketing tools, and email servers.

Pricing & Support

Transparent & Supportive

How is pricing structured?

We offer flat-fee licensing — not per-query, not per-user. Pricing varies based on deployment type (offline, on-prem, cloud) and support levels.

Do you offer ongoing support and updates?

Yes. Every deployment includes a support SLA. We also offer upgrade packages, security patching, and prompt engineering assistance.

What if I need help with change management or internal buy-in?

We offer white-glove onboarding, technical workshops, and even communication templates to help internal stakeholders understand the value and safety of private AI.

Still Have Questions?

We'd love to hear them. Our technical team is here to help you understand how aiflow can work for your specific use case.

hello@aiflow.io